Delivery & Returns

Delivery Locations:

We provide delivery services to addresses within the UK mainland using trusted carriers such as DPD and Royal Mail. Please note that we are unable to deliver to PO Box numbers or British Forces Post Office addresses.

Standard Delivery (2-4 business days) – £5.99:

All purchases come with tracking, and once your order is finalized, you’ll receive tracking information in your shipping confirmation email. While most orders arrive promptly, delivery times may extend up to four working days, particularly to more remote areas. Please be aware that a signature will be required for your delivery. Also, kindly note that delivery times may be affected by bank holidays, as DPD and Royal Mail may adjust their collection and delivery schedules during these periods.

Free delivery on orders over £60:

All orders exceeding £60 qualify for free delivery. This level of service is consistent with our standard delivery option, providing you with a cost-saving of £5.99. Please note that free delivery must be to a single address.

Identification:

For deliveries involving alcohol, DPD or Royal Mail will request valid identification upon delivery.

Saturday delivery:

This service is not available.

Returns & Cancellations:

If your purchase does not meet your expectations, please contact us via email at hello@craobhgin.co.uk so that we can promptly address any concerns. In the event you change your mind and wish to cancel your order within 14 days, you can find comprehensive details on our product supply terms page.